Privacy Policy for Michelle Kindness Design

Last Updated: October 1st, 2024

Michelle Kindness Design ("we," "us," or "our") is committed to protecting your privacy & complying with the privacy laws of Australia in effect as of 2024. This Privacy Policy outlines how we collect, use, disclose, & safeguard your personal data when you visit our website or use our services through Shopify.

By using our website or services, you consent to the practices described in this Privacy Policy. We may periodically update this policy, & we encourage you to regularly review it to stay informed about any changes.

1. Information We Collect

We collect various types of information, including:

a. Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, postal address, phone number, & payment information.
b. Usage Information: We collect data about your interactions with our website, including your browsing history, the pages you view, & the products you search for.
c. Device & Browser Information: We collect information about the device & browser you use when accessing our website, including your IP address, device type, operating system, & browser type.
d. Cookies & Tracking Technologies: We use cookies & similar tracking technologies to collect information about your browsing activities on our website. You can control these cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

a. Providing Services: We use your personal information to process your orders, deliver products, & communicate with you about your purchases.
b. Customer Support: We use your information to respond to your inquiries, provide customer support, & address any issues you may have.
c. Marketing & Promotions: With your consent, we may send you marketing communications & promotions about our products, services, & special offers.
d. Analytics: We use data for analytics purposes to improve our website, services, & customer experience.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following ways:

a. Service Providers: We may share your information with trusted third-party service providers who assist us in running our business, such as payment processors, shipping companies, & marketing platforms.
b. Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as court orders or government inquiries.
c. Protection of Rights: We may share information when we believe it is necessary to protect our rights, safety, or property, or that of our customers, or to prevent fraudulent activities.

4. Your Choices

You have certain rights regarding your personal information, including the right to:

a. Access & Update: You can access & update your personal information by logging into your account or contacting us directly.
b. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication.
c. Delete: You can request the deletion of your personal information, subject to legal & contractual restrictions.

5. Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, or alteration. However, please be aware that no method of transmitting data over the internet is completely secure.

6. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.

7. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via email or telephone (03) 9804 3344.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, & the "Last Updated" date will be revised accordingly.

By using our website or services after any changes to this Privacy Policy, you agree to the updated terms.

© Michelle Kindness Design 2024 All rights reserved.